Privacy Policy

Data Controller

TNT Financial is the owner and data controller responsible for the personal data collected on this site. You may contact us at the email address listed on the website for any queries related to your data.

Data We Collect

We collect the personal data you voluntarily provide, for example when completing the contact form: name, email address, phone number, and any additional information you choose to share. We also record technical data as you browse the site, such as your device's IP address, pages viewed, clicks, and other on-site interactions, in order to improve our service.

Under applicable regulations, personal data includes any detail that identifies or allows the identification of an individual, such as full name, email address, or phone number, as well as browsing data (IP address, click history, etc.).

Purpose of Processing

We use your personal data to: (i) respond to your information requests or queries submitted via the contact form; (ii) send you communications related to TNT Financial (e.g. confirmations or updates) if you have given your consent; (iii) personalise site content based on your interests; (iv) carry out statistical and behavioural analyses to improve our services (e.g. identify the most visited sections and content); and (v) manage our advertising and digital marketing campaigns. In general, we process information for the purposes described in a transparent and proportionate manner, ensuring personalisation of content and continuous improvement of the user experience.

Legal Basis for Processing (GDPR)

Regulation (EU) 2016/679 (GDPR) requires us to state the legal basis that legitimises each processing activity.

In our case: submitting data through the form constitutes the data subject's explicit consent (Art. 6(1)(a) GDPR). Processing for web analytics, service improvement, and marketing purposes is based on our legitimate interests (Art. 6(1)(f) GDPR), provided your fundamental rights and freedoms do not override those interests. Where applicable, other bases (compliance with a legal obligation or performance of a contract) will apply as appropriate. We inform you of these bases at all times, as required by law.

Cookies and Tracking Technologies

TNT Financial does not use cookies or store any information of any kind on the user's device.

Sharing Data with Third Parties

We do not sell or trade your personal data with third parties. However, to provide our services we may share non-sensitive information with web platform developers in order to improve service quality.

Data Retention Period

We retain your personal data only for as long as necessary for the purposes set out here, or for the period required by law. In general: contact and form data is kept while the business relationship is maintained or information is requested; analytical or technical data is retained for the period used for measurements; and other information is kept only for the minimum time required. Once the purpose has been achieved or the legal retention period has expired, data is deleted or anonymised.

User Rights (GDPR)

You have several recognised rights regarding your data, which you may exercise free of charge at any time:

  • Right of access: you may request information about what data we hold about you.
  • Right of rectification: you may request correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): you may ask us to delete your data when it is no longer necessary or you have withdrawn your consent.
  • Right to restriction of processing: you may ask us to limit the use of your data in certain circumstances.
  • Right to data portability: you may request that your data be provided in a structured, machine-readable format for transfer to another controller.
  • Right to object: you may object to the processing of your data on personal grounds, especially in the case of direct marketing.
  • Right not to be subject to automated decision-making: we always involve human oversight, except where strictly necessary.

These rights are protected under the GDPR.

To exercise any of them, send a written request to the email address listed on the website. We will respond within a maximum of one month (extendable by two months depending on complexity).

If your request is not fully addressed, we will inform you of the reasons and of your right to lodge a complaint with the competent supervisory authority (for example, the Spanish Data Protection Agency – AEPD).

Exercise of Rights and Contact

Your rights are always free to exercise and the data controller is obliged to provide you with the means to do so. If you wish to access, rectify, delete, or restrict your data, simply send us an email. You may withdraw your consent at any time (without affecting the lawfulness of prior processing). For further information or queries, we are at your disposal at the email address provided. If you feel that we have not adequately handled a request, you have the right to lodge a complaint with the relevant data protection authority (for example, the AEPD in Spain).

Last updated: May 2026.